Field Heritage - Owner Portal

Your guide to getting started with the Owner Portal.

Logging in

  • You will receive the link of the app along with your login details.
  • Click on the link and login.
  • Click save password once in for future

You are now inside your Owners Portal!

Welcome aboard — you’re all set to continue managing everything in one place.

How to use the Portal

Here's a quick guide to everything available in your portal.

Properties

  • View all of your properties and their individual booking calendars in one place.
  • Easily look ahead at upcoming bookings or review previous months to see past stays and availability.

Per-booking Figures

  • Hover over a listing to view a breakdown of OTA commission and management commission.
  • You can also see the number of guests, booking platform, and length of stay for each reservation.

All Numbers Explained

Accommodation Income
The estimated accommodation revenue received after OTA commission (15.5% + VAT).

Extra Fees
Additional charges such as pet fees, cleaning fees and other guest-related fees.

Net Income
Your total income after OTA fees and our management commission, with any additional fees included. The only figures that may differ on your final statement are variable costs, such as cleaning or maintenance charges.

Occupancy
The percentage of booked nights that your property had during the month.

Booked Nights
The total number of nights booked within the month, based on the guest’s check-out date.

Analytics

  • Here you can view all of your property analytics and track how your property is performing.
  • See key metrics including booking platforms, average nightly rate, average length of stay and more, all of which will update continuously as new bookings come in.

Documents

  • Access all your important property documents in one place, including your EICR, Fire Risk Assessment, insurance policy, management contract and more.
  • You can also send us any additional documents you’d like stored here, keeping everything organised and easy to access.

Statements

  • We’ll upload your monthly statements here each month, keeping everything stored in one place.
  • You can open each statement, download it as a PDF, and print a copy whenever needed.

Blocking Out Dates

If you wish to block any dates for a holiday, family visit or personal use, simply reach out to us and we can block the dates for you, usually within one hour of your message.